Sunsetter Awning Troubleshooting

All of our motorized awnings in the sunsetter series and platinum series are powered by a somfy electric motor that opens and closes at a touch of a remote control.

Sunsetter awning troubleshooting.

Oasis freestanding awning and accessories. How do i order replacement parts for my awning. How to reset the remote for sunsetter motorized awnings. In this video we will offer the most common solutions if your rts motor does not respond.

What is the difference between your awning models. One very common problem with an outdoor awning is that you may begin to hear knocking or cracking noises. An awning can get beat up pretty badly even with small wind gusts. The unit should begin to operate again.

Push the middle button on the remote control and unplug the awning s power cord from the electrical outlet. I am the proud owner of a sunsetter flagpole and need parts. Click here to view the parts list and troubleshooting steps for your awning. Unplug the power cord from the outlet.

Let the motor cool down for 10 to 15 minutes and then try the remote again. Awning owner s manual and. Note which lateral arm closes closest to the house or bangs on the square bar. Your awning motor has a built in thermal override to prevent overheating.

You should always troubleshoot your awning before calling the manufacturer to see if you can solve the problem yourself. Often this is a result of the awning brackets not being tight. Xt roller bar replacement. Open the awning all the way.

You may link to troubleshooting steps from the awning tech support section under owner services. Call us to order replacement parts for your awning at 800 670 7071. Prolonged use or in and out several times in a row can cause the motor to temporarily shut down. Wide and project.

Left roller insert replacement instructions for xt awning. They come in widths from 8 ft. The awning s motor or remote control is usually to blame when the unit stops working as you expect. Many awning owners fear that this is a sign of a significant malfunction in their awning.

If you are going to install a retractable awning you need to make sure that you retract it before a wind storm to avoid tattering. The motorized xl model comes in widths from 14 ft. D l z z o o µ v p v o á z z o l v p z v z x 4. The awning s settings and electricity supply are also common sources of trouble.

Place the manual operation control bar in the manual motor crank and turn it so the awning opens about 3 feet.